Gaya APA

SPECCHIA, A. (2022). Customer Relationship Management (CRM) for Medium and Small Enterprises : How to Find the Right Solution for Effectively Connecting with Your Customers . New York: Routledge.

Gaya MLA

SPECCHIA, ANTONIO. "Customer Relationship Management (CRM) for Medium and Small Enterprises : How to Find the Right Solution for Effectively Connecting with Your Customers". New York: Routledge, 2022. Text.